Keeping Customer Info Private

laptop wrapped in chains

Customer information is extremely valuable. Access to and disclosure of Protected Personal Information (PPI) such as SSN, date of birth, home address, home telephone number, etc., must be strictly limited to individuals with an official need to know. As professionals, it’s our job to safeguard it. A few things should be done daily to ensure this: Never keep a file on your desk when … Read More

Company Culture is Everything

Company culture is defined as “behavior of humans within an organization and the meaning that people attach to those behaviors.” Culture is not something that happens overnight but is carved over time after conscious and strategic planning. It’s the little things; how you treat a co-worker, involvement in the community, aligning your company with partners and vendors that share similar values…etc. … Read More

Explore Westshore: Know Your District & Members

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Ed Ellsasser is a Board Member for the Westshore Alliance and is chairing a new committee for the Alliance called Explore Westshore.  Explore Westshore is a year-long program which looks at the Economic Drivers in the district including; sports, education, hospitality, the airport, and others. Recently, the group had a great visit to the MacDonald Training Center as part of Non-Profit … Read More

Important Initiatives Impacting Your Account and Toll Transactions

Dear Valued SunPass® Customer, Thank you for being a SunPass customer. We appreciate your patience as we continue to make enhancements to the SunPass system. To help our customers who were affected by the backlog and delay of posted transactions, late fees and penalties have, and will, continue to be waived in order to allow customers time to manage the transactions … Read More

NEW: PAY ONLINE!

person on beach

Make life easier with auto payments! We are happy to announce that we now offer the option for you to pay with credit card or eCheck for agency bill invoices. If you wish to take advantage of this easy and quick option, contact your agent or broker to sign up!

What’s Driving Higher Commercial Auto Premiums?

white trucks in a row

If you’re a business owner in Florida, it’s certain that you’ve had to have a tough conversation with your insurance advisor about the Commercial Auto rate increases affecting your bottom line.  So what’s behind the rate increases, when will they level off and what can you do to help mitigate a large increase at renewal? Rate increases are due to … Read More

5 Ways to Be More Cyber-Secure

two gears meshing together

Somebody could be spying on you or planning to hack or hijack your computer network right now. It’s unbelievably common. Small and big organizations alike are in immediate danger. In case you didn’t see it, here’s what security experts recently told Forbes magazine: Make your employees cyber-aware. Have a written policy for safeguarding information and ensure they obey it. Use latest versions of operating … Read More

4 Things to Remember When Growing a Business

person speaking at event

Ed Ellsasser is PGI’s President, an avid community leader, and accomplished business influencer. Ed has made an impact on the community and the team at PGI. Here are 4 things Ed wants you to remember when growing a business: 1. Find a mentor – As your business grows you need someone to bounce ideas off of that has been there … Read More

Hurricane Season: After the Storm

a wrecked boat tied to a dock

What do you do AFTER a Hurricane has passed? First, know that we are here for you. Following are some thoughts that will help you in the upcoming days: –Try to be patient. With thousands and thousands of claims being filed, it is going to take days before you may be contacted, and weeks to get claims filed. -Our companies … Read More

Hurricane Season: During the Storm

hurricane force winds hitting a town

In the event of a Hurricane, we will be watching it closely, just like you. Our insurance carriers typically place the state of Florida under binding restrictions. This means that we will be unable to write new coverage or make changes to any of your policies. Typically, the restrictions will be lifted 72 hours after the Hurricane has left the area. Please … Read More